Team Role Development

One of the best activities for generating team building ideas within or between multiple teams. The tool helps identify and build synergies between different role types to improve cohesion and efficiency.

PPTsmallYou can download a FREE Powerpoint of this tool at the bottom.



  1. To identify synergies between different roles within a team or between multiple departments
  2. To improve team efficiency by highlighting any gaps, mismatches or duplications
  3. To identify key issues that need resolving
  4. To develop potential solutions to these issues and an action plan

When would you use it?

Whenever you would like to generate a collaborative list of team building ideas.

This tool can be a great motivational activity for a team.


  1. The Facilitator explains the objectives of the process to the Participants (i.e. we’re looking to create a list of team building ideas to implement later)
  2. The Facilitator runs through the Process
  3. The Participants select the 6-7 roles that are represented in their team (e.g. Project Manager, Tech Support, Business Development, Sales, Marketing)
  4. Each column and row are labelled as one of these roles
  5. The Participants identify up to 3 key objectives for each role and write them in the intersecting square (15 mins)
  6. The Facilitator splits the team up into groups and each group takes a row and they place themselves in the shoes of that role
  7. The Facilitator asks each group to write in the relevant box what they, in that role, do for each of the other roles represented in the chart, how they contribute to their role, what they provide for them, etc. (15 minutes)
  8. Once the chart is completed, the groups stay in their roles and, taking each column in turn, review what each of the other roles says they do for them. Does it match your understanding? Add annotations about gaps, mismatches or duplications. (20 minutes)
  9. The Facilitator asks everyone to stand back and review the whole chart. What does this say about roles within the team? Where do the issues lie? What gaps exist? What overlaps are there?
  10. The Participants identify key issues and priorities. Discuss, identify potential solutions and actions. (20 minutes)

The Blank Chart

WorkshopBank Team Role Development Blank Chart

The Completed Chart

WorkshopBank Team Role Development Completed Chart

Are there any rules?

Do a quick evaluation initially (i.e. don’t debate).

Keep the session moving. It’s very easy to get stuck when the teams are completing the rows.

Always try and Action Plan at the end.

Resources required

A willing group of people (max 20 for best results).

A large rectangular piece of blank paper big enough for everyone to stand around and see comfortably (2m by 1m is normally enough).

Wall space to put the paper up on.

A private quiet open space surrounding the paper.

Post-it notes and lots of marker pens (at least one each plus a few extra spares if required).

No tables and chairs to promote action.

Roles and Responsibilities


  • Focuses on getting through the process
  • Keeps the process on track
  • Promotes interaction


  • Contributes their knowledge and expertise
  • Follows the process
  • Helps the team attain the goal

Download Files


The author is on-hand to help you so if you have any questions please ask them in the comments section below. If you’d just like to say thanks that would be very much appreciated too 🙂


About Nick Martin

I have more than 10 years experience as a change manager in the UK, am the founder of Workshopbank and Head of Marketing at a ski tour operator.


  1. Paul Nunesdea says:

    Hi Nick
    This happens to be quite relevant for my current work, thanks much for sharing!

  2. Alison Hollinshead says:

    Hi Nick

    This looks absolutely brilliant – I am looking forward to trying it out – will let you know how it goes

    Thanks for sharing!

  3. It’s a fantastic team building tool Alison and Paul. Hope you get some great results out of it. Do let me know how it goes. I’d love to hear 🙂

  4. Hi Nick,

    Thanks for sharing! It looks really good and simple to use. I’ll try it out and let you know how it works.


  5. That’s great Lan. It is really easy to use and I’d love to hear how you get on. If you discover improvements then that would be even better!

  6. Thanks Nick!

  7. End of year review is here, my friends, and I am about to go with this promising group exercise with a variance and I am looking for the impressions of all that have already used this process tool.

    I plan to replace “roles” with “departments” and each departmental group will be conducting a row review and then a column analysis of results.

    What do you think about this? I assume that group homogeneity is important or should I have mixed groups assuming the role of the department as Nick suggests in the case of “individual roles” ?

    • That should work great Paul. Personally I’ve never done this variance before but I can’t see why it shouldn’t work really well.

      One thing that might happen is that there will probably be a lot more inter-departmental discussion during steps 5-7 (whilst they’re populating the grid with content) because they’ll need to get consensus before putting their notes on the board. Therefore you might want to allow for extra time during these steps (and throughout) so that discussion can be had.

      Let us know how it goes though Paul. Always great to see tools being tweaked for different purposes 🙂

  8. The last time I tried a team building exercise I got my employees to try out the ‘it’s a knock out’ game, a lively obstacle course, however I felt as though a few felt left out, and this time I needed to find an exercise that would, require everyone’s involvement with their own particular set of skills. can’t wait to try this out, thanks so much for sharing.

    • That’s a pleasure Susan. Glad you like it. Love the sound of the ‘it’s a knock out’ game. Can we share it with the community here on WorkshopBank?

  9. am a student undertaking business having some topic concerning about team work, team building and team maintenance keep me inform on the new ideas about all these.

Leave a Comment