Category Archives for "Issue Analysis"

A diagram showing the difference between a change and a reversal.

Force-Field Analysis

Force-Field Analysis is a structured decision making technique to help you improve the chances your change project or program is successful. This process visualizes your current position and helps you and your group / team rebalance the forces in your favor so the change becomes much more likely to succeed.

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A man sitting on a chair in a field.

Day In the Life Of (DILO)

Work-life balance is a hot topic and can feel difficult to improve. But improve we must because those who identify as having a poor work-life balance are more likely to experience problems in their relationships, health and overall happiness. Before you can implement processes designed to improve work-life balance you need to know what the current situation is. This activity is brings you a visual way of analyzing the activities of an individual or group of individuals in an organization to help improve their efficiency, effectiveness and work-life balance.

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Brainstorming Process

Brainstorming

Brainstorming is a structured process to capture a group’s ideas relating to a topic or issue. Having a structured approach to how you brainstorm increases the quality and efficiency of your efforts. The process below gives you that structured approach. If you use it you won’t waste your participant’s time and you’ll get a lot of great ideas.

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Four squares with the words strengths, weaknesses, opportunities and threats.

SWOT Analysis

At the start of a project / program it’s important to get a handle on the current situation. Appreciating your strengths, studying opportunities, pinpointing weaknesses and identifying threats is a prudent way to kick you off in the right direction. Otherwise you may stop things that you shouldn’t or spend time, energy and money on stuff that you really should be avoiding at all costs. A great activity to run with your team to achieve this is a SWOT Analysis.

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A chart showing the different stages of a project.

Open Space Technology

Open Space Technology (OST) is an event format used in meetings of 5 to 2,000 people, invented by Harrison Owen in 1985​. Participants create the agenda for themselves and facilitators lead and record the resulting discussions. There’s a twist in this version with the inclusion of a process that gives the organizers a little more control over the agenda. While keeping all the benefits the participants feel from ownership of the day itself.

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Three whiteboards with the words good, bad and british.

How To Run Effective Meetings?

According to one study you’re going to waste 31 hours in unproductive meetings this month. This process will help you and your team run effective meetings every time. It helps your group reach a common understanding on what factors influence nightmare, good and brilliant meetings.

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Questioning the barriers to success - fact or belief?

Barriers and Beliefs

This team activity allows your group to surface project and operational barriers to success and deal with them as either Facts or Beliefs. Barriers and Beliefs should be dealt with in different ways. Use this activity to categorise them as one or the other then it’s much easier for your group to create an implementation or remediation plan.

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A diagram illustrating group decision making.

Group Decision Making Analysis

Group Decision Making Analysis is a team building exercise providing an opportunity for team members to discuss and agree how they can improve decision making. Unlike a lot of the tools and techniques on WorkshopBank it focuses on improving only 1 key process – how to make decisions in a better way. Most groups and teams can improve that side of the way they work don’t you think? This process helps them get there quickly.

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A fishbowl discussion with a group of people standing around a blue circle.

Fishbowl Discussion

Do you want all your key stakeholders pushing with, or against, you and your objectives? A Fishbowl Discussion is a technique used to help a large group of people reach a common understanding on a set of issues or proposal and increase their feeling of participation. In a relatively short amount of time.

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A customer journey diagram illustrating the service process.

Customer Journey Mapping

Customer Journey Mapping is a highly effective change management activity that helps you and your group reach a shared understanding on the key events, touch points, and activities that your customers receive. Once you have your map you can quickly and easily identify what’s working well (good practice) and not so well (areas for improvement).

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A balanced scorecard diagram illustrating the steps of a business plan.

Balanced Scorecard

The Balanced Scorecard is a workshop technique for establishing the most useful high level measures by which to monitor your company’s / unit’s progress and performance against its strategic goals. It’s a great team building activity, process management tool and, when you do it properly, you end up with an action plan that’s fully aligned the company’s strategic plan.

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A world cafe style table setting captured in a classic black and white photograph.

The World Cafe

The World Cafe is a 20 year old workshop activity that draws on 7 design principles to create a simple, effective, and flexible format for hosting large group discussions for between 12 to 200 participants. The format is flexible and adapts to many different circumstances limited only by your imagination.

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A diagram illustrating the roles and responsibilities of a project management plan.

Team Roles and Responsibilities Template

Team Roles & Responsibilities is an activity using a simple template to document roles and responsibilities of those involved in a project. Use this process to assign roles and responsibilities to members of your change / project team and to ensure that the team as a whole can proceed on a firm footing.

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What are we excelling at during our team review workshop?

Team Review Workshop & Dotmocracy

Team Review Workshop is an activity ready-made for any team meeting. It helps you build a shared understanding within a team about what is working well, areas in need of improvement and areas of opportunity. There is very little facilitation involved as it is easy for people to grasp what they have to do and why they are doing it. A great stimulator of conversation within the group.

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A stakeholder mapping diagram illustrating the relationship between an individual and a community.

Stakeholder Mapping

Stakeholder Mapping is a graphical illustration of how your stakeholders feel towards your change project or program. It helps you to identify who you need to influence and what action you need to take. It’s one of the most powerful change management processes on WorkshopBank and a must-do activity for any project manager.​

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A fishbone diagram displaying various types of training.

Fishbone Diagram

The Fishbone Diagram (also known as the Ishikawa diagram) is used to identify all the factors that have an impact on your problem. It is primarily an issue analysis technique but it also has a motivational and team building effect on participants as they go through the process. There’s nothing like building a shared understanding of a tricky problem to unite a team.

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A relationship triangle pyramid showcasing the impact of results, action, and opportunities.

The Relationship Triangle

The Relationship Triangle is a high-impact facilitated discussion that shows how critically important personal relationships are within the team before they can consistently achieve the results they desire. If you’re looking for team building activities this is a great one as most people believe their relationship within a team is stronger than it often is. Or they don’t view the quality of their relationships as important.

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A visual representation illustrating the four stages of a project using the Thomas Kilmann Conflict Mode Instrument.

Thomas Kilmann Conflict Mode Instrument Workshop

The Thomas Kilmann Conflict Mode Instrument is one of the most effective conflict management strategies I’ve seen. It is also known as the Conflict Resolution Inventory. It is based on a model of conflict modes, which enables an analysis of individual styles in particular situations. Individuals can identify their primary style, and assess the productiveness of that style in the various situations that they encounter. They then have the choice to continue with that style, or to adopt others if they are more appropriate.

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