Category Archives for "Stakeholder Analysis"

A chart showing the different stages of a project.

Open Space Technology

Open Space Technology (OST) is an event format used in meetings of 5 to 2,000 people, invented by Harrison Owen in 1985​. Participants create the agenda for themselves and facilitators lead and record the resulting discussions. There’s a twist in this version with the inclusion of a process that gives the organizers a little more control over the agenda. While keeping all the benefits the participants feel from ownership of the day itself.

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RACI Matrix - Step 5

RACI Matrix

A RACI matrix is a grid of activities mapped against the responsible, accountable, consulted and informed stakeholders. Its core purpose is to create clarity across roles.

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Questioning the barriers to success - fact or belief?

Barriers and Beliefs

This team activity allows your group to surface project and operational barriers to success and deal with them as either Facts or Beliefs. Barriers and Beliefs should be dealt with in different ways. Use this activity to categorise them as one or the other then it’s much easier for your group to create an implementation or remediation plan.

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A diagram illustrating group decision making.

Group Decision Making Analysis

Group Decision Making Analysis is a team building exercise providing an opportunity for team members to discuss and agree how they can improve decision making. Unlike a lot of the tools and techniques on WorkshopBank it focuses on improving only 1 key process – how to make decisions in a better way. Most groups and teams can improve that side of the way they work don’t you think? This process helps them get there quickly.

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A fishbowl discussion with a group of people standing around a blue circle.

Fishbowl Discussion

Do you want all your key stakeholders pushing with, or against, you and your objectives? A Fishbowl Discussion is a technique used to help a large group of people reach a common understanding on a set of issues or proposal and increase their feeling of participation. In a relatively short amount of time.

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A customer journey diagram illustrating the service process.

Customer Journey Mapping

Customer Journey Mapping is a highly effective change management activity that helps you and your group reach a shared understanding on the key events, touch points, and activities that your customers receive. Once you have your map you can quickly and easily identify what’s working well (good practice) and not so well (areas for improvement).

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A balanced scorecard diagram illustrating the steps of a business plan.

Balanced Scorecard

The Balanced Scorecard is a workshop technique for establishing the most useful high level measures by which to monitor your company’s / unit’s progress and performance against its strategic goals. It’s a great team building activity, process management tool and, when you do it properly, you end up with an action plan that’s fully aligned the company’s strategic plan.

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A world cafe style table setting captured in a classic black and white photograph.

The World Cafe

The World Cafe is a 20 year old workshop activity that draws on 7 design principles to create a simple, effective, and flexible format for hosting large group discussions for between 12 to 200 participants. The format is flexible and adapts to many different circumstances limited only by your imagination.

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A diagram illustrating the roles and responsibilities of a project management plan.

Team Roles and Responsibilities Template

Team Roles & Responsibilities is an activity using a simple template to document roles and responsibilities of those involved in a project. Use this process to assign roles and responsibilities to members of your change / project team and to ensure that the team as a whole can proceed on a firm footing.

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A stakeholder mapping diagram illustrating the relationship between an individual and a community.

Stakeholder Mapping

Stakeholder Mapping is a graphical illustration of how your stakeholders feel towards your change project or program. It helps you to identify who you need to influence and what action you need to take. It’s one of the most powerful change management processes on WorkshopBank and a must-do activity for any project manager.​

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A relationship triangle pyramid showcasing the impact of results, action, and opportunities.

The Relationship Triangle

The Relationship Triangle is a high-impact facilitated discussion that shows how critically important personal relationships are within the team before they can consistently achieve the results they desire. If you’re looking for team building activities this is a great one as most people believe their relationship within a team is stronger than it often is. Or they don’t view the quality of their relationships as important.

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A visual representation illustrating the four stages of a project using the Thomas Kilmann Conflict Mode Instrument.

Thomas Kilmann Conflict Mode Instrument Workshop

The Thomas Kilmann Conflict Mode Instrument is one of the most effective conflict management strategies I’ve seen. It is also known as the Conflict Resolution Inventory. It is based on a model of conflict modes, which enables an analysis of individual styles in particular situations. Individuals can identify their primary style, and assess the productiveness of that style in the various situations that they encounter. They then have the choice to continue with that style, or to adopt others if they are more appropriate.

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A diagram depicting the evolution of a high performing team and a underperforming team.

The Team Evolution Curve

Team Evolution Curve is a facilitated discussion you can use with your team about where they are now and what they need to do to evolve. If your goal is to become a high performing team then this tool will help you get there by helping participants see what it is they need to improve.

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A triangle with the words tough batter, friendly helper and logical thinker.

Culture Triangle

Culture Triangle is a motivational activity that helps teams or organizations understand each other better in order to improve collaboration between their units. This team building activity achieves its objective by talking about, and getting behind, the stereotypes that professionals from different areas hold about each other.

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A paper facilitating team role development with a grid of squares on it.

Team Role Development

The core aim of Team Role Development is to build relationships between team members of the same team or between multiple team units. The process achieves its objectives by identifying and building synergies between different role types to improve cohesion and efficiency.

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An example of a contract between two people.

Expectations Exchange

Expectations Exchange is a team building activity that provides clarity over respective roles in a team. It can also easily be adapted to use between departments and with clients at the start of a project.

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