The Fishbone Diagram (also known as the Ishikawa diagram) is used to identify all the factors that have an impact on your problem. It is primarily an issue analysis technique but it also has a motivational and team building effect on participants as they go through the process. There’s nothing like building a shared understanding of a tricky problem to unite a team.
Workshop resources to help you solve problems fast
"A treasure trove of workshop tools, training and support for improving team performance and results."
More than 16,000 organizations use WorkshopBank including some of the world's largest
![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
---|
3 Ways I Can Help You
1
2
3
About Me
Over the last two decades, I have helped more than a million leaders, managers and consultants design and run collaborative workshops, meetings, and events.
Organizations that use our tools, processes and support improve team performance and outperform their competition.
Delivering one short high-impact actionable tip every Saturday
Join 140k+ subscribers getting tips to help improve team results
Recent Issues of the WorkshopBank Newsletter
Delivering one short high-impact actionable tip every Saturday
Join 140k+ subscribers getting tips to help improve team results
Free Workshop Tools & Activities

Customer Journey Mapping
Customer Journey Mapping is a highly effective change management activity that helps you and your group reach a shared understanding on the key events, touch points, and activities that your customers receive. Once you have your map you can quickly and easily identify what’s working well (good practice) and not so well (areas for improvement).

The World Cafe
The World Cafe is a 20 year old workshop activity that draws on 7 design principles to create a simple, effective, and flexible format for hosting large group discussions for between 12 to 200 participants. The format is flexible and adapts to many different circumstances limited only by your imagination.

Stakeholder Mapping
Stakeholder Mapping is a graphical illustration of how your stakeholders feel towards your change project or program. It helps you to identify who you need to influence and what action you need to take. It’s one of the most powerful change management processes on WorkshopBank and a must-do activity for any project manager.

Team Roles and Responsibilities Template
Team Roles & Responsibilities is an activity using a simple template to document roles and responsibilities of those involved in a project. Use this process to assign roles and responsibilities to members of your change / project team and to ensure that the team as a whole can proceed on a firm footing.