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About Me

Over the last two decades, I have helped more than a million leaders, managers and consultants design and run collaborative workshops, meetings, and events.

Organizations that use our tools, processes and support improve team performance and outperform their competition.

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Recent Issues of the WorkshopBank Newsletter

Delivering one short high-impact actionable tip every Saturday

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Free Workshop Tools & Activities

A fishbone diagram displaying various types of training.

Fishbone Diagram

The Fishbone Diagram (also known as the Ishikawa diagram) is used to identify all the factors that have an impact on your problem. It is primarily an issue analysis technique but it also has a motivational and team building effect on participants as they go through the process. There’s nothing like building a shared understanding of a tricky problem to unite a team.

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Fishbone Diagram
A customer journey diagram illustrating the service process.

Customer Journey Mapping

Customer Journey Mapping is a highly effective change management activity that helps you and your group reach a shared understanding on the key events, touch points, and activities that your customers receive. Once you have your map you can quickly and easily identify what’s working well (good practice) and not so well (areas for improvement).

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Customer Journey Mapping
A world cafe style table setting captured in a classic black and white photograph.

The World Cafe

The World Cafe is a 20 year old workshop activity that draws on 7 design principles to create a simple, effective, and flexible format for hosting large group discussions for between 12 to 200 participants. The format is flexible and adapts to many different circumstances limited only by your imagination.

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The World Cafe
A diagram illustrating the various sizes of triangles for a trading game.

The Trading Game

The Trading Game is a team building workshop that simulates the negotiating activities that may need to take place between different departments or organisations in the setting up of joint ventures.

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The Trading Game
A project plan template visualizing the phases of a project.

Brown Paper Planning (Project Plan Template)

Have you ever seen or created an action plan for a project that failed during delivery? This Brown Paper Planning process is a project plan template that will dramatically increase your chance of success.

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Brown Paper Planning (Project Plan Template)
A stakeholder mapping diagram illustrating the relationship between an individual and a community.

Stakeholder Mapping

Stakeholder Mapping is a graphical illustration of how your stakeholders feel towards your change project or program. It helps you to identify who you need to influence and what action you need to take. It’s one of the most powerful change management processes on WorkshopBank and a must-do activity for any project manager.​

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Stakeholder Mapping
Group b plays a prisoner's dilemma game with red, blue, and yellow choices.

Prisoner’s Dilemma (aka Reds & Blues)

Prisoner’s Dilemma is a popular team building game which demonstrates whether people display win-win (co-operative) or win-lose orientation (selfish competitive) in a semi-serious environment.

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Prisoner’s Dilemma (aka Reds & Blues)
A diagram illustrating the roles and responsibilities of a project management plan.

Team Roles and Responsibilities Template

Team Roles & Responsibilities is an activity using a simple template to document roles and responsibilities of those involved in a project. Use this process to assign roles and responsibilities to members of your change / project team and to ensure that the team as a whole can proceed on a firm footing.

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Team Roles and Responsibilities Template
An example of a contract between two people.

Expectations Exchange

Expectations Exchange is a team building activity that provides clarity over respective roles in a team. It can also easily be adapted to use between departments and with clients at the start of a project.

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Expectations Exchange

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