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About Me

Over the last two decades, I have helped more than a million leaders, managers and consultants design and run collaborative workshops, meetings, and events.

Organizations that use our tools, processes and support improve team performance and outperform their competition.

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Recent Issues of the WorkshopBank Newsletter

Delivering one short high-impact actionable tip every Saturday

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Free Workshop Tools & Activities

A customer journey diagram illustrating the service process.

Customer Journey Mapping

Customer Journey Mapping is a highly effective change management activity that helps you and your group reach a shared understanding on the key events, touch points, and activities that your customers receive. Once you have your map you can quickly and easily identify what’s working well (good practice) and not so well (areas for improvement).

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Customer Journey Mapping
A cost table for a construction project, showcasing various options within the framework.

The Options Framework

The Options Framework is a structured brainstorming technique you can use with groups of up to 7 people to get a preferred solution to a difficult problem.

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The Options Framework
A diagram showing the difference between a change and a reversal.

Force-Field Analysis

Force-Field Analysis is a structured decision making technique to help you improve the chances your change project or program is successful. This process visualizes your current position and helps you and your group / team rebalance the forces in your favor so the change becomes much more likely to succeed.

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Force-Field Analysis
A stakeholder mapping diagram illustrating the relationship between an individual and a community.

Stakeholder Mapping

Stakeholder Mapping is a graphical illustration of how your stakeholders feel towards your change project or program. It helps you to identify who you need to influence and what action you need to take. It’s one of the most powerful change management processes on WorkshopBank and a must-do activity for any project manager.​

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Stakeholder Mapping
High, low, low, high, low, low, low, low, low, low, low, low, low, low, low,.

Skill Will Matrix

Skill Will Matrix is an activity to help you to lead & manage members of your team better. This page shows you how it works in easy-to-follow steps.

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Skill Will Matrix
A fishbone diagram displaying various types of training.

Fishbone Diagram

The Fishbone Diagram (also known as the Ishikawa diagram) is used to identify all the factors that have an impact on your problem. It is primarily an issue analysis technique but it also has a motivational and team building effect on participants as they go through the process. There’s nothing like building a shared understanding of a tricky problem to unite a team.

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Fishbone Diagram
A relationship triangle pyramid showcasing the impact of results, action, and opportunities.

The Relationship Triangle

The Relationship Triangle is a high-impact facilitated discussion that shows how critically important personal relationships are within the team before they can consistently achieve the results they desire. If you’re looking for team building activities this is a great one as most people believe their relationship within a team is stronger than it often is. Or they don’t view the quality of their relationships as important.

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The Relationship Triangle
A paper facilitating team role development with a grid of squares on it.

Team Role Development

The core aim of Team Role Development is to build relationships between team members of the same team or between multiple team units. The process achieves its objectives by identifying and building synergies between different role types to improve cohesion and efficiency.

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Team Role Development
A project plan template visualizing the phases of a project.

Brown Paper Planning (Project Plan Template)

Have you ever seen or created an action plan for a project that failed during delivery? This Brown Paper Planning process is a project plan template that will dramatically increase your chance of success.

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Brown Paper Planning (Project Plan Template)

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