Change Management Activities

All the Change Management Activities on this page help you achieve your program objectives, regardless of the delivery phase you are in.

20 articles

A meeting room during a change management presentation

Workshop Resources & Guides

Explore articles, guides, and best practices

Brown Paper Planning (Project Plan Template)

Brown Paper Planning is a team project planning workshop that maps workstreams on one big timeline to build ownership, clear roles and a realistic plan.

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Stakeholder Mapping

Stakeholder Mapping is a visual change tool that shows how key people feel about your project so you can target engagement and move influencers onside.

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The World Cafe

The World Cafe is a flexible large group dialogue method that helps participants explore questions that matter and share insights for collective action.

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Team Role Development

Team Role Development helps teams compare roles, uncover gaps and overlaps, and agree actions to improve collaboration and efficiency.

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Team Review Workshop & Dotmocracy

Team Review Workshop and Dotmocracy help teams quickly surface what works, what needs improving and key opportunities, then prioritise themes for action.

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Problem Solving Team Building

Problem Solving Team Building is a fast workshop that turns a tough issue into clear options, agreed priorities and a practical action plan.

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Team Roles and Responsibilities

Team Roles and Responsibilities is a simple template to clarify project roles, avoid gaps and overlaps, and help teams work together efficiently.

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Customer Journey Mapping

Customer Journey Mapping is a workshop tool to visualise every customer touchpoint, fix broken processes and improve service experience end to end.

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RACI Matrix

RACI Matrix is a role clarity tool that maps who is responsible, accountable, consulted and informed so teams reduce confusion and deliver work smoothly.

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Open Space Technology (OST)

Open Space Technology is a participant driven event format where large groups set their own agenda to tackle complex issues with ownership and action.

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5 Whys Root Cause Analysis

5 Whys Root Cause Analysis helps teams quickly uncover root causes of problems so they fix real issues instead of just treating symptoms.

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Balanced Scorecard

Balanced Scorecard is a team workshop to turn strategy into measurable goals, track performance across key perspectives and align daily work to vision.

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Prioritization Matrix

Prioritization Matrix is a visual team tool that rates ideas by impact and do-ability so you can quickly agree priorities and plan next actions.

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Creative Problem Solving

Creative Problem Solving is a nine-tool process that helps teams move from challenges to original, useful ideas and test them for real-world impact.

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Fishbowl Discussion

Fishbowl Discussion is a stakeholder dialogue format where a small inner circle debates in public so larger groups feel heard, involved and aligned.

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SWOT Analysis

SWOT Analysis is a simple team exercise to map strengths, weaknesses, opportunities and threats so you start projects and reviews with a clear shared picture.

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Fishbone Diagram

Fishbone Diagram is a group problem analysis tool that maps causes of an issue so teams build shared understanding before moving into solutions.

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Brainstorming

Brainstorming is a structured group process that generates many ideas fast, then organises them into themes, priorities and clear next steps.

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Force-Field Analysis

Force-Field Analysis is a change tool that maps driving and restraining forces so teams can rebalance them, plan actions and increase project success.

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