Team Review Workshop is an activity ready-made for any team meeting. You can run in virtually any situation.
It helps you build a shared understanding within a team about what’s working well, areas in need of improvement and areas of opportunity.
It’s one of my favorite ways to get a team ready to do some positive action planning.
After Step 4 of the process your chart looks like this
There’s very little facilitation involved as it’s easy for people to grasp what they have to do and why they’re doing it. It’s transparent, democratic and a great stimulator of conversation within the group.
I use this in one form or another at least once a month with my team and I encourage you to do the same.
Dotmocracy, the method used for prioritization of the resulting themes, is a popular technique for voting within groups using dot stickers. It's also known as “dot-voting”, “multi-voting” or “voting with dots”.
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Objective
When Would You Use It?
Resources Required
Process
- 1The Facilitator starts the activity by explaining to the team that you are going to spend the next hour reviewing progress.
- 2The first 10 mins are to focus solely on the question “what are we doing well?” EachParticipant picks up some post-its & pen and writes as many things as possible (one per post-it).
- 3The second 10 mins are to look at answering “what could we do better?” Instead of focusing on the negatives try and keep people on improvements, e.g. “it would be even better is we did this …”
- 4The third 10 mins are to look at answering “what more could we do?”. These should be new opportunities rather than improvements on existing activities.
- 5The Facilitator asks the group to spend a few minutes collecting the points into themes.
- 6The Facilitator then gives each Participant a fixed number of dots and asks them to stick them on the themes that are important to them. Be clear they can put them where they want, i.e. all on 1 very important theme to them or spread out over many.
- 7Once the voting is finished you can lead a discussion on what happens next. One suggestion you can consider is take the Top 3 themes that received the most votes and run a Brown Paper Planning session to make sure you end with an action plan and a positive result.
Hi Nick
hope you and your family are well
this is an interesting adaptation / application of the WWW technique and it might get people to express things they would not say directly if simply asked
However, the problem with ANY team dynamic self analysis has proven to be the denial and self delusion of at least Western groups who think they are high performing teams – when in reality they are scarcely past forming
I have seen some very good psychometric tests form deciding where teams are in whatever cycle you are familiar with
Tuchman, Peck, etc… but they fail if left in the hands of the group members
It requires outside prospective to bring some reality into the performance of groups.
So perhaps this technique could be combined with some SMART measures of performance or indeed under performance AND what if it were used directly by 360 people around the team ?
Not tried this myself yet but your mail has prompted these thoughts
thanks
Hi Mike
Great to hear from you and thanks for taking the time to comment. Very interesting points as always. What kind of combination are you thinking might work here with SMART and 360? Are they extra questions thrown into the session or is that involving more people outside ‘the room’? Or indeed both?
Thanks Nick! This is a great tool for me especially since I’m interested to workshop with my small operations team (4 people including me).
I’d like to ask a question to you and the readers – I’m planning a brief get to know you (since the team is fairly new) + this tool + action planning. However, I have a combination of high performing individual + a new joiner who is already picking up things fast and an individual who is just about meeting expectations (sometimes not even that) and is hesitant to engage or speaking things out loud. Would you suggest any other combination of the tools that I’ve expressed here?
thanks for your time!
Hi Shilpa,
I would personally suggest to not use too many tools at once in your workshop (Two at once should help you.)
Also, I would suggest before an action plan you should think about the prioritizing the things (Can issue, solutions, strategies, etc) and for that, you can use prioritization matrix
Shilpa, I would recommend an approach of using this exercise for your team, AND on an individual basis. This will provide you with individual, one on one time and information to help the average person excel by increasing their engagement and giving an opportunity to “clear” the air, so to speak. Best of success!
Thanks for this Nick! Your tools are extremely helpful and customisable; I used a version of this one for a concept development workshop! Much appreciated. Very best regards – Joe
I just want you to know that I used the Dotmacracy tool yesterday to review the work a non-profit group working in an underprivileged township area, in an under-resourced area of special needs education, are doing:
The response was fantastic! They had no way of measuring how they were doing and how to evaluate their work. They were so happy to work out their review, and one lady said she could use the resulting summary as a springboard for her annual report to the Dept of Social Development, who is their major funder.
Great to hear Barbie! Thanks for letting us know. The real power of this tool kicks in when it becomes part of normal business (e.g. an activity you do once a month) because then you get a real sense of how your work is moving forward. Hopefully your group can continue this momentum.
Nick,
I used this activity for the first time with about 25 people. All enjoyed the interaction and energy generated. Serves as a benchmark for future applications of this technique.
Great stuff Mark. Thanks for your feedback.
Hi Nick –
This is one of our favourite tools at PMB. We use a variation of it when we are long-term planning. Change the 3 headings to “Keep Doing”, “Keep Doing And… (this is where you build on your current successes), Start Doing (new stuff) and Stop Doing (some things have to go). The rest stays the same.
Thanks! Jen
Nice modification Jen. Those statements make it much more action oriented. I can see the potential of running both versions in the same workshop so you’re gradually funnelling the participants towards creating an action plan.
this activity works great
Your ideas are easy to understand and effective
Glad you like them Sherlette
I have participated in an activity very similar to this and will be using it at a community meeting.
Great to hear Stacy … please let me know how it goes if you have a moment
Greetings! I am looking at this activity for the first time. Hence, not to fail as I use it, could I get a bit more insight on the “Theme” explaination…. Like, could it be Services, Sales, Procurement, and so on? Thank you.
how are the themes formed (based on what exactly) ?
That’s completely up to the participants to decide what a theme is. There are no wrong answers. The important thing is the group reaches consensus over what constitutes a theme.
very interesting tool
Hai Mr. Nick
Multidimensional tool…fabulous..
great activity