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About Me

Over the last two decades, I have helped more than a million leaders, managers and consultants design and run collaborative workshops, meetings, and events.

Organizations that use our tools, processes and support improve team performance and outperform their competition.

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Recent Issues of the WorkshopBank Newsletter

Delivering one short high-impact actionable tip every Saturday

Join 140k+ subscribers getting tips to help improve team results

Free Workshop Tools & Activities

A balanced scorecard diagram illustrating the steps of a business plan.

Balanced Scorecard

The Balanced Scorecard is a workshop technique for establishing the most useful high level measures by which to monitor your company’s / unit’s progress and performance against its strategic goals. It’s a great team building activity, process management tool and, when you do it properly, you end up with an action plan that’s fully aligned the company’s strategic plan.

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Balanced Scorecard
A man sitting on a chair in a field.

Day In the Life Of (DILO)

Work-life balance is a hot topic and can feel difficult to improve. But improve we must because those who identify as having a poor work-life balance are more likely to experience problems in their relationships, health and overall happiness. Before you can implement processes designed to improve work-life balance you need to know what the current situation is. This activity is brings you a visual way of analyzing the activities of an individual or group of individuals in an organization to help improve their efficiency, effectiveness and work-life balance.

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Day In the Life Of (DILO)
A relationship triangle pyramid showcasing the impact of results, action, and opportunities.

The Relationship Triangle

The Relationship Triangle is a high-impact facilitated discussion that shows how critically important personal relationships are within the team before they can consistently achieve the results they desire. If you’re looking for team building activities this is a great one as most people believe their relationship within a team is stronger than it often is. Or they don’t view the quality of their relationships as important.

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The Relationship Triangle
A project plan template visualizing the phases of a project.

Brown Paper Planning (Project Plan Template)

Have you ever seen or created an action plan for a project that failed during delivery? This Brown Paper Planning process is a project plan template that will dramatically increase your chance of success.

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Brown Paper Planning (Project Plan Template)
A diagram depicting the evolution of a high performing team and a underperforming team.

The Team Evolution Curve

Team Evolution Curve is a facilitated discussion you can use with your team about where they are now and what they need to do to evolve. If your goal is to become a high performing team then this tool will help you get there by helping participants see what it is they need to improve.

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The Team Evolution Curve
A fishbone diagram displaying various types of training.

Fishbone Diagram

The Fishbone Diagram (also known as the Ishikawa diagram) is used to identify all the factors that have an impact on your problem. It is primarily an issue analysis technique but it also has a motivational and team building effect on participants as they go through the process. There’s nothing like building a shared understanding of a tricky problem to unite a team.

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Fishbone Diagram
A chart showing the different stages of a project.

Open Space Technology

Open Space Technology (OST) is an event format used in meetings of 5 to 2,000 people, invented by Harrison Owen in 1985​. Participants create the agenda for themselves and facilitators lead and record the resulting discussions. There’s a twist in this version with the inclusion of a process that gives the organizers a little more control over the agenda. While keeping all the benefits the participants feel from ownership of the day itself.

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Open Space Technology
A customer journey diagram illustrating the service process.

Customer Journey Mapping

Customer Journey Mapping is a highly effective change management activity that helps you and your group reach a shared understanding on the key events, touch points, and activities that your customers receive. Once you have your map you can quickly and easily identify what’s working well (good practice) and not so well (areas for improvement).

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Customer Journey Mapping
Group b plays a prisoner's dilemma game with red, blue, and yellow choices.

Prisoner’s Dilemma (aka Reds & Blues)

Prisoner’s Dilemma is a popular team building game which demonstrates whether people display win-win (co-operative) or win-lose orientation (selfish competitive) in a semi-serious environment.

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Prisoner’s Dilemma (aka Reds & Blues)

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