
Fix Communication Between Teams
Read time: 3 minutes
Imagine this: a company-wide project with tight deadlines and ambitious goals.
Team A is working tirelessly on their portion, unaware that Team B is tackling a similar task with slightly different assumptions.
Team C, who could provide critical data, isn’t even aware their input is needed.
The result? Conflicting outputs, missed deadlines, and mounting frustration.
This scenario is common in organisations where communication between teams is lacking.
The immediate consequence is often duplication of effort and delays as tasks are redone or reconciled.
But the more profound problems run further.
Decisions made without complete information lead to subpar results, damaging the quality of work and the organisation's reputation.
Meanwhile, tension builds—teams perceive others as uncooperative or unreliable, trust erodes, and morale plummets.
Why does this happen?
At its core, poor communication often stems from teams focusing on their own goals without considering the bigger picture.
Overwhelmed by deadlines, individuals prioritise immediate tasks over collaboration, while unclear roles and responsibilities leave critical information unspoken.
In some cases, competitive dynamics or a lack of transparency in organisational culture can deepen the divide.
Yet fixing this problem is not just important—it’s essential.
Efficient communication ensures teams align their efforts, reducing duplication, errors, and wasted resources.
When teams communicate effectively, the ripple effect is transformative.
Workflows become streamlined. Innovation thrives, and morale soars.
Instead of frustration and finger-pointing, collective energy drives the organisation forward—aligned, efficient, and collaborative.
Fix the communication, and you fix the foundation on which success is built.
This workshop is designed to help you improve inter-team communication.
It’s part of a new bumper pack of workshops we’re releasing to help fix common problems within a single team and between different teams.
Let’s get into it…
Title
"Bridging the Gap: Improving Inter-Team Communication”
Duration
90 mins
Objectives
1. Welcome and Icebreaker (10 minutes)
Activity: Cross-Team Introductions
2. Identifying Communication Barriers (20 minutes)
Activity:What Gets in the Way?
3. Building Awareness of Team Needs (25 minutes)
Activity: The Collaboration Canvas
4. Designing Communication Strategies (25 minutes)
Activity: Creating a Communication Plan
5. Closing and Reflection (10 minutes)
Activity: One Thing I’ll Do
Materials Needed:
Follow-Up:
Schedule a follow-up meeting in 4 weeks to evaluate how the communication strategies are working and refine the Inter-Team Communication Guide.
Conclusion
By using this workshop, you’ll reduce the problems created by teams working at cross-purposes or wasting valuable resources on redundant tasks.
Instead, creating and updating the Collaboration Canvas helps you quickly align efforts, improve transparency, and foster collaboration to achieve shared success.
Well, that’s it for today.
I hope you enjoyed it.
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