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Workshop Framework

Appreciative Interviews

Appreciative Interviews are structured paired conversations where one person interviews the other using carefully crafted, strengths-based questions. Instead of asking about problems and gaps, the questions direct attention to peak experiences, moments of success, and the conditions that made those moments possible. After each interview, the pair swaps roles.

60 minutes
4-200 people
beginner
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✓ Created by former KPMG & McKinsey consultants

Appreciative Interviews
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What You'll Achieve with the Appreciative Interviews Workshop

Real outcomes that transform your team

1

Enhances team connection and trust.

2

Uncovers hidden strengths and best practices.

3

Facilitates rich storytelling to inform future actions.

When to Use the Appreciative Interviews Workshop

Perfect for these situations and team challenges

At the start of a team development programme to build connection.

When a group needs to shift from a deficit mindset to a strengths mindset.

How the Appreciative Interviews Workshop Works

A step-by-step breakdown of the workshop process

1Setup

Craft tailored interview questions, print guides, arrange seating, and prepare space for theme capture.

2Step 1: Frame the purpose

Explain the exercise's goal to participants, distribute guides, and clarify the format and timing of interviews.

3Step 2: First interview round

Pairs engage in the first interview, with one person sharing their stories while the other listens and takes notes.

4Step 3: Second interview round

Participants swap roles for the second round, allowing both to share their stories and practice deep listening.

Key Topics Covered in the Appreciative Interviews Workshop

appreciative interviewsteam buildingstrengths-basedfacilitationappreciative inquiry

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4

Shifts mindset to focus on what works well.

During the Discovery phase of an Appreciative Inquiry process.

When onboarding new team members to learn culture through stories.

Before strategic planning to ground conversations in real experiences.

Team Problems the Appreciative Interviews Workshop Solves

Say goodbye to these common team challenges

Addresses low team morale after difficult periods.

Helps to surface hidden strengths not widely shared.

Transforms a focus on problems into a strengths-based approach.

Facilitates connection in newly formed teams with no shared history.

5
Step 4: Distil themes in pairs

Pairs discuss and identify common themes from their interviews, capturing them on sticky notes or paper.

6Step 5: Share and synthesise

Groups share their themes, cluster similar ideas, and facilitate a discussion to build a collective understanding of strengths.

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