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Workshop Framework

Change Journey Map Workshop

This workshop helps teams understand where they stand in a change journey and what they need to move forward. It creates clarity, strengthens trust and ends with actions that build commitment.

75 minutes
5-20 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

Change Journey Map
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What You'll Achieve with the Change Journey Map Workshop

Real outcomes that transform your team

1

Identify team emotional states and needs during change

2

Create clear actionable steps to support progress

3

Foster a shared understanding of change reactions

When to Use the Change Journey Map Workshop

Perfect for these situations and team challenges

Teams facing organizational change requiring emotional alignment

Groups preparing for mergers or acquisitions

How the Change Journey Map Workshop Works

A step-by-step breakdown of the workshop process

1Warm Up

Help people ease into the topic by writing a word that describes how change feels for them, followed by a quick sharing session.

2Introduce the Change Journey Map

Create clarity about the stages of change by walking through the four stages: Awareness, Disruption, Exploration, Commitment, with examples.

3Map Where We Are

Assist the team in locating themselves on the Change Journey Map by placing sticky notes or using a digital board to represent their feelings.

4Explore Stage Needs

Encourage groups to discuss their emotional and practical needs at their chosen stage, recording insights on mini posters for presentation.

Key Topics Covered in the Change Journey Map Workshop

change journey mapteam supportnavigate changeemotional needscommitmentfacilitation

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4

Build team commitment to specific actions for moving forward

Departments undergoing restructuring or process changes

Leadership teams needing to understand team dynamics during change

Workgroups implementing new technologies or systems

Team Problems the Change Journey Map Workshop Solves

Say goodbye to these common team challenges

Lack of clarity on team emotional responses to change

Unaddressed practical needs during transitional phases

Insufficient alignment of support actions with team needs

Increased tension and uncertainty among team members

5Design Support Actions

Facilitate a brainstorming session to identify small actions that support the main needs, followed by a voting process to select three actionable commitments.

6Personal Commitment

Invite each person to choose one action they will take this week and share their commitment, concluding with a discussion on support needed to follow through.

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