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Workshop Framework

Closing Well

A Closing Well workshop helps a team come to a proper end. It suits a project finishing, a team being disbanded or reorganised, or a group splitting up as people move on. The team leaves with a sense of completion, a Handover Learning Note that keeps its experience alive, and nothing left hanging.

120 minutes
8-16 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

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What You'll Achieve with the Closing Well Workshop

Real outcomes that transform your team

1

Teams leave with a clear sense of closure and accomplishment.

2

Valuable lessons are captured and documented for future reference.

3

Unfinished work is assigned to specific individuals to ensure accountability.

When to Use the Closing Well Workshop

Perfect for these situations and team challenges

When a project team is nearing completion and needs to reflect on their work.

For teams being disbanded or reorganized, seeking closure.

How the Closing Well Workshop Works

A step-by-step breakdown of the workshop process

1Step 1: Check-in and Frame

In this step, participants name the ending of their project or team, acknowledging their feelings about it. The aim is to create a safe space for honest dialogue about the team's closure.

2Step 2: Tell the Story of Us

Teams reflect on their collective journey by creating a timeline of key moments. Each member shares significant events, highlighting achievements and milestones that shaped their experience together.

3Step 3: Capture Learning to Hand On

Participants identify lessons learned from their experiences to benefit future teams. They distill insights from their timeline into clear, actionable lessons that can be easily understood by others.

4Step 4: Hand Over the Loose Ends

Key Topics Covered in the Closing Well Workshop

closing well workshopteam endingsproject closurelearning captureteam dynamicsproper goodbyes

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4

Team members feel recognized and appreciated for their contributions.

Consultants guiding a team through their final weeks.

HR and L&D professionals wanting to capture learning from team endings.

When teams want to ensure knowledge transfer to successors.

Team Problems the Closing Well Workshop Solves

Say goodbye to these common team challenges

Teams often experience ambiguous endings that leave them feeling unfinished.

Knowledge and lessons learned are frequently lost when teams dissolve.

Unfinished tasks can lead to confusion and repeated mistakes by successor teams.

Team members may feel unacknowledged and disengaged as they transition.

This step focuses on identifying any unfinished work or commitments within the team. Participants assign ownership of these loose ends to named individuals to ensure accountability and prevent important tasks from being overlooked.

5Step 5: Mark the Contributions

Each team member acknowledges the contributions of their colleagues through written notes. This recognition fosters a sense of closure and appreciation for individual efforts within the team.

6Step 6: Let Go and Close

The final step involves a formal goodbye where participants share what they will take forward and what they leave behind. The session concludes with a ritual to celebrate the team's accomplishments and ensure a clear ending.

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