Coaching and Feedback
Learn when to coach versus give feedback, and master practical frameworks (GROW and SBI) to develop your team's capability and performance through effective conversations.
✓ Created by former KPMG & McKinsey consultants
What You'll Achieve with the Coaching and Feedback Workshop
Real outcomes that transform your team
Participants will distinguish between coaching and feedback effectively.
They will apply structured frameworks in real conversations.
Team members will practice delivering actionable feedback.
When to Use the Coaching and Feedback Workshop
Perfect for these situations and team challenges
When team leaders need to improve their feedback delivery skills.
For managers aiming to develop coaching abilities within their teams.
How the Coaching and Feedback Workshop Works
A step-by-step breakdown of the workshop process
1Opening & Discovery
In this initial segment, participants are welcomed and introduced to the workshop objectives. Through a feedback reality check activity, they share personal experiences in pairs, leading to a group debrief that identifies common themes and challenges.
2Framework Introduction
This segment includes a mini-teach on the distinctions between coaching and feedback, followed by a structured introduction to two core frameworks: the GROW coaching model and the SBI feedback formula, helping participants understand when to apply each.
3Coaching Practice
Participants engage in a hands-on activity called 'Coaching Trios,' where they practice the GROW model in small groups. Each participant rotates roles as coach, team member, and observer, allowing for real-time feedback and learning.
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Key Topics Covered in the Coaching and Feedback Workshop
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Do it Yourself
Perfect for facilitators, leaders and managers
- Instant access to sample frameworks