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Workshop Framework

Coaching Conversations

This is a practical session for leaders who reach for answers too fast. Most managers are good at solving problems, so they solve them, even when the better move is to help the other person work it out. They leave able to hold a short coaching conversation that helps someone think, without turning it into a lecture.

120 minutes
6-12 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

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What You'll Achieve with the Coaching Conversations Workshop

Real outcomes that transform your team

1

Leaders will effectively empower team members to solve their own problems.

2

Participants will enhance their ability to ask open questions in coaching scenarios.

3

When to Use the Coaching Conversations Workshop

Perfect for these situations and team challenges

When team leaders need to develop their coaching skills to empower team members.

For new managers looking to build effective communication habits from the start.

How the Coaching Conversations Workshop Works

A step-by-step breakdown of the workshop process

1Step 1: Check-in

Leaders share their instincts to give advice when faced with problems, setting the stage for understanding their habits.

2Step 2: The advice trap

Participants reflect on the costs of giving unsolicited advice, distinguishing between helpfulness and dependency.

3Step 3: Helping Heuristics, feel the difference

Leaders engage in exercises to experience the difference between taking over and genuinely helping through open questioning.

4Step 4: The coaching shape

A structured coaching conversation model is introduced, and participants practice it with real issues, receiving peer feedback.

Key Topics Covered in the Coaching Conversations Workshop

coachingleadershipconversationsteam developmentmanager trainingproblem solving

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Leaders will develop a structured approach to coaching conversations.

4

The workshop will help create a culture of independent problem-solving within teams.

When experienced managers want to shift from a directive to a coaching style.

As part of a leadership development program for HR professionals enhancing coaching capabilities.

When consultants aim to equip their clients with practical coaching techniques.

Team Problems the Coaching Conversations Workshop Solves

Say goodbye to these common team challenges

Over-reliance of team members on leaders for problem-solving.

Leaders struggling to transition from giving advice to facilitating discussions.

Difficulty in establishing a coaching culture within teams.

Managers lacking structured techniques for effective coaching conversations.

5Step 5: Troika on a real coaching challenge

In small groups, leaders seek peer advice on specific challenges they face in coaching others, fostering collaborative problem-solving.

6Step 6: My coaching commitment

Each leader commits to a specific coaching action for the upcoming week, focusing on open questions and avoiding the urge to fix.

7Step 7: Check-out

The session concludes with leaders sharing their key takeaways and commitments, reinforcing their learning and accountability.

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