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Workshop Framework

Conflict and Tension

Understand the root causes of conflict in the team. Learn strategies for resolving conflict constructively. Build stronger relationships through improved communication and empathy.

120 minutes
6-20 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

Conflict and Tension workshop template
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What You'll Achieve with the Conflict and Tension Workshop

Real outcomes that transform your team

1

Improved conflict resolution skills among team members.

2

Stronger relationships built through enhanced communication.

3

Increased team cohesion and collaboration.

When to Use the Conflict and Tension Workshop

Perfect for these situations and team challenges

When team members frequently disagree on project responsibilities.

To improve communication and reduce misunderstandings in a diverse team.

How the Conflict and Tension Workshop Works

A step-by-step breakdown of the workshop process

1Welcome and Icebreaker

Participants engage in a word association activity to share perceptions of conflict, setting a constructive tone for the workshop.

2Exploring Conflict Styles

A quiz helps participants identify their default conflict styles, followed by a discussion on the effectiveness of various styles in different situations.

3Identifying Team Conflict Triggers

Through a silent brainstorming session, participants identify common sources of conflict, which are then grouped for further discussion on their impact.

4Conflict Resolution Role Play

Small groups role-play conflict scenarios relevant to their experiences, practicing constructive communication techniques to resolve disagreements effectively.

Key Topics Covered in the Conflict and Tension Workshop

conflict resolutionteam buildingcommunication skillsempathycollaborationteam conflict

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4

Clear guidelines established for managing future conflicts.

When conflicts are affecting team morale and productivity.

As part of a team-building retreat focused on collaboration.

To prepare a team for upcoming projects that require close cooperation.

Team Problems the Conflict and Tension Workshop Solves

Say goodbye to these common team challenges

Frequent unresolved disagreements disrupting team harmony.

Lack of effective communication leading to misunderstandings.

Interpersonal clashes causing a toxic work environment.

Ineffective conflict resolution strategies hindering productivity.

5Building a Team Conflict Charter

The team collaborates to create guidelines for handling conflict constructively, documenting agreed-upon principles to guide future interactions.

6Closing and Reflection

Participants share personal commitments to handle conflict constructively, reinforcing the workshop's lessons and encouraging ongoing growth.

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