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Workshop Framework

Conflict and Tension Between Teams

Identify sources of conflict and tension between teams. Foster understanding and empathy through open dialogue. Develop actionable strategies to improve inter-team relationships.

90 minutes
6-30 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

Conflict and Tension Between Teams workshop template
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What You'll Achieve with the Conflict and Tension Between Teams Workshop

Real outcomes that transform your team

1

Improved inter-team communication and understanding.

2

Increased collaboration on shared projects.

3

Development of a practical Collaboration Charter.

When to Use the Conflict and Tension Between Teams Workshop

Perfect for these situations and team challenges

When teams are experiencing frequent misunderstandings.

To enhance cooperation during cross-departmental projects.

How the Conflict and Tension Between Teams Workshop Works

A step-by-step breakdown of the workshop process

1Welcome and Icebreaker

In this initial step, participants from different teams pair up to share insights about their teams, fostering connections and setting a collaborative tone.

2Identifying Conflict Sources

Participants brainstorm in mixed-team groups to identify sources of conflict and tension, such as misaligned goals and lack of communication, sharing their findings with the larger group.

3Building Empathy and Understanding

Teams create short presentations about their roles, challenges, and needs, promoting understanding and empathy as they share these insights with the entire group.

4Collaborative Problem-Solving

Focusing on a shared challenge, participants use a structured framework to define the problem, brainstorm solutions, evaluate options, and create an action plan, collaboratively presenting their solutions.

Key Topics Covered in the Conflict and Tension Between Teams Workshop

inter-team conflictcollaborationteam relationshipsempathyproblem-solving

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4

Enhanced trust and empathy between teams.

Before launching a new collaborative initiative.

To address recurring issues that hinder teamwork.

During organizational restructuring to facilitate smoother transitions.

Team Problems the Conflict and Tension Between Teams Workshop Solves

Say goodbye to these common team challenges

Escalating conflicts that harm team relationships.

Misalignment of goals and priorities between teams.

Lack of effective communication leading to misunderstandings.

Resource competition causing tension among teams.

5Creating a Collaboration Charter

The entire team works together to develop a "Collaboration Charter" that outlines guidelines for effective inter-team collaboration, ensuring clarity in communication and expectations moving forward.

6Closing and Reflection

In the final step, participants reflect on actionable steps they will take to enhance inter-team relationships, reinforcing their commitment to collaboration.

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