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Workshop Framework

Delegation and Trust

Discover what to delegate and how to delegate effectively using the Delegation Matrix and 5 Levels framework, whilst building trust and developing your team's capability.

120 minutes
8-12 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

Delegation and Trust Matrix
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What You'll Achieve with the Delegation and Trust Workshop

Real outcomes that transform your team

1

Participants identify specific tasks to delegate effectively.

2

Improvement in team trust and collaboration.

3

Enhanced leadership skills in delegation practices.

When to Use the Delegation and Trust Workshop

Perfect for these situations and team challenges

When team leaders struggle with effective delegation.

For managers looking to enhance team trust and capability.

How the Delegation and Trust Workshop Works

A step-by-step breakdown of the workshop process

1Opening & Reality Check

In this segment, participants are welcomed and the workshop objectives are set. An interactive activity called "The Delegation Confession Booth" allows participants to express their challenges with delegation, fostering psychological safety and revealing common themes.

2The Delegation-Trust Connection

This segment includes a mini-teach on the inseparable relationship between delegation and trust building. Participants engage in discussions about effective and ineffective delegation experiences, identifying behaviors that build or erode trust.

3What to Delegate

Participants are introduced to the Delegation Decision Matrix, helping them categorize their tasks. An individual exercise allows them to identify tasks suitable for delegation, followed by pair sharing to commit to delegating specific tasks.

4

Key Topics Covered in the Delegation and Trust Workshop

delegation skillsbuilding trustteam capabilitydelegation matrixleadership workshoptrust buildingeffective delegation

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4

Development of actionable plans for immediate application.

During leadership development programs.

When preparing teams for increased responsibilities.

For organizations facing delegation-related inefficiencies.

Team Problems the Delegation and Trust Workshop Solves

Say goodbye to these common team challenges

Overcoming barriers to effective delegation.

Addressing lack of trust in team dynamics.

Reducing bottlenecks caused by micromanagement.

Enhancing team capabilities through structured delegation.

How to Delegate Well

The 5 Levels of Delegation framework is shared, emphasizing matching delegation levels to team members' capabilities. Through practice scenarios in triads, participants simulate delegation conversations, focusing on trust-building behaviors.

5Trust-Building Through Delegation

This segment presents the Trust Equation, discussing how credibility, reliability, intimacy, and self-interest impact delegation. Participants reflect on their own trust-building behaviors and share commitments in small groups.

6Overcoming Delegation Barriers

Participants revisit their earlier identified barriers to delegation and collaboratively brainstorm strategies to overcome these challenges. Practical solutions are captured and shared among the group.

7Integration & Commitment

The workshop concludes with the distribution of take-home resources, and participants create a personal action plan for immediate application of what they've learned. A closing circle encourages sharing of commitments for future improvement.

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