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Workshop Framework

Design Thinking (facilitated)

Design Thinking is a structured, human-centred problem-solving process that moves a group through five stages: Empathise, Define, Ideate, Prototype, and Test. When facilitated as a workshop, you guide participants through each stage using hands-on activities, tight timeboxes, and physical materials like sticky notes, sketches, and rough prototypes.

180 minutes
4-30 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

Design Thinking
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What You'll Achieve with the Design Thinking (facilitated) Workshop

Real outcomes that transform your team

1

Enhanced understanding of user needs leading to better solutions.

2

Increased volume of creative ideas generated in a short timeframe.

3

Tangible prototypes that facilitate constructive feedback.

When to Use the Design Thinking (facilitated) Workshop

Perfect for these situations and team challenges

When a group is solving a problem that requires understanding real user perspectives.

When a team is stuck in analysis paralysis and needs to transition to action.

How the Design Thinking (facilitated) Workshop Works

A step-by-step breakdown of the workshop process

1Step 1: Frame the Challenge

In this opening step, the group gains a shared understanding of the challenge at hand, setting the stage for empathy-building activities.

2Step 2: Empathise

Participants engage in activities to understand the users they are designing for, gathering real experiences to inform their insights.

3Step 3: Define

Teams synthesize their empathy findings into clear, actionable problem statements, sharpening their focus for the ideation phase.

4Step 4: Ideate

A high volume of diverse ideas is generated in a judgment-free environment, encouraging creativity before narrowing down options for prototyping.

Key Topics Covered in the Design Thinking (facilitated) Workshop

design thinkinghuman-centered designproblem-solvinginnovation

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4

Alignment among diverse stakeholders around a common problem statement.

When existing solutions are ineffective and fresh ideas are essential.

When stakeholders disagree on the core problem and need a shared framework.

When a complex challenge needs a structured approach to foster collaboration.

Team Problems the Design Thinking (facilitated) Workshop Solves

Say goodbye to these common team challenges

Addressing confusion in stakeholder perspectives on a problem.

Overcoming inertia caused by analysis paralysis.

Generating innovative ideas when existing solutions fail.

Creating a shared language and process for cross-functional teams.

5Step 5: Prototype

Teams create tangible representations of their ideas, allowing them to visualize concepts and prepare for testing without the need for perfection.

6Step 6: Test

Prototypes are tested with users or other teams to gather feedback, leading to valuable insights on what works and what needs improvement.

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