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Workshop Framework

Emotional Intelligence for Stronger Working Relationships Workshop

This is a hands-on workshop that introduces Daniel Goleman's five domains of emotional intelligence and applies them directly to building stronger working relationships.

120 minutes
8-16 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

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What You'll Achieve with the Emotional Intelligence for Stronger Working Relationships Workshop

Real outcomes that transform your team

1

Improved self-awareness leading to better emotional regulation in workplace interactions.

2

Enhanced empathy skills resulting in more productive and understanding conversations.

3

When to Use the Emotional Intelligence for Stronger Working Relationships Workshop

Perfect for these situations and team challenges

Team leaders looking to foster collaboration and trust within their teams.

How the Emotional Intelligence for Stronger Working Relationships Workshop Works

A step-by-step breakdown of the workshop process

1Step 1: Opening and Personal Check-In

Participants create psychological safety and mentally prepare for the session through sharing experiences in pairs and discussing what makes relationships work.

2Step 2: The Five Domains of Emotional Intelligence

A brief overview of Goleman's five emotional intelligence domains is presented, followed by self-assessment to identify participants' strengths and development areas.

3Step 3: Self-Awareness Deep Dive

Participants reflect on their emotional triggers and patterns in workplace situations, creating a collective 'Trigger Map' to facilitate understanding of their emotional responses.

4Step 4: Self-Regulation Practice

Key Topics Covered in the Emotional Intelligence for Stronger Working Relationships Workshop

emotional intelligenceworking relationshipsteam collaborationself-awarenessempathyskills development

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Concrete action plans that facilitate immediate application of emotional intelligence skills.

4

Strengthened working relationships that reduce misunderstandings and increase collaboration.

Managers needing techniques to navigate difficult conversations with direct reports.

HR professionals aiming to build an emotionally intelligent workplace culture.

Consultants facilitating team development sessions focused on interpersonal dynamics.

Project managers working with diverse stakeholders and seeking to enhance communication.

Team Problems the Emotional Intelligence for Stronger Working Relationships Workshop Solves

Say goodbye to these common team challenges

Lack of formal training in emotional skills affecting workplace relationships.

Misunderstandings and conflicts arising from unrecognized emotional triggers.

Difficulty in navigating challenging conversations with colleagues.

Insufficient skills in active listening that hinder effective communication.

Practical techniques for managing emotional responses are taught, including the Pause, Reframe, and Label methods, followed by practice scenarios in pairs.

5Step 5: Building Empathy Through Listening

The session focuses on developing active listening skills using the HEAR framework, enabling participants to better understand colleagues' perspectives and emotions.

6Step 6: Social Skills in Action

Participants connect emotional intelligence skills to relationship-building behaviours and identify specific actions to strengthen their work relationships.

7Step 7: Action Planning and Commitment

An action planning session ensures participants leave with specific commitments and accountability partners to support their ongoing development.

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