Expectations Exchange
Expectations Exchange is a team building activity that provides clarity over respective roles in a team. It can also easily be adapted to use between departments and with clients at the start of a project.
✓ Created by former KPMG & McKinsey consultants
What You'll Achieve with the Expectations Exchange Workshop
Real outcomes that transform your team
Achieve clarity over individual roles and responsibilities.
Develop informal contracts that enhance accountability among team members.
Reduce misunderstandings through aligned expectations.
When to Use the Expectations Exchange Workshop
Perfect for these situations and team challenges
When forming a new team to establish clear roles from the start.
When team members face mismatched expectations affecting collaboration.
How the Expectations Exchange Workshop Works
A step-by-step breakdown of the workshop process
1Step 1: Purpose Explanation
The facilitator begins by explaining the purpose of the Expectations Exchange activity and its objectives to the participants.
2Step 2: Identifying Partners
Each participant identifies someone they need to work closely with to enhance their collaboration.
3Step 3: Contracting in Pairs
Participants pair up and complete a contracting template that outlines their expectations for the relationship.
4Step 4: Swapping and Reviewing
Pairs swap their lists and review the expectations to ensure understanding and reasonableness of each expectation.
Key Topics Covered in the Expectations Exchange Workshop
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