Fishbone/Ishikawa (Facilitated)
A Fishbone diagram session is a structured group analysis where participants map out all the possible causes of a specific problem onto a visual framework shaped like a fish skeleton. The result is a shared, visual map of everything the group believes might be contributing to the problem, organised so the team can see patterns, gaps, and priorities at a glance.
✓ Created by former KPMG & McKinsey consultants
What You'll Achieve with the Fishbone/Ishikawa (Facilitated) Workshop
Real outcomes that transform your team
Identify root causes of recurring issues to prevent future occurrences.
Foster team collaboration and collective problem-solving skills.
Create a visual representation of problems to facilitate better understanding.
When to Use the Fishbone/Ishikawa (Facilitated) Workshop
Perfect for these situations and team challenges
When a team repeatedly faces the same issue, indicating they are addressing symptoms rather than root causes.
How the Fishbone/Ishikawa (Facilitated) Workshop Works
A step-by-step breakdown of the workshop process
1Step 1: Frame the Problem
In this step, the facilitator ensures that all participants clearly understand the specific problem they are analyzing. A well-defined problem statement is agreed upon, which guides the entire session.
2Step 2: Introduce the Categories
The facilitator introduces the categories that will frame the brainstorming session, helping participants think broadly about potential causes. Each category is explained with guiding questions to stimulate discussion.
3Step 3: Brainstorm Causes
Participants generate a list of possible causes within each category. The facilitator guides the discussion, prompting deeper exploration of each cause to uncover underlying issues. Sticky notes or direct writing on the diagram is used to capture ideas.
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Key Topics Covered in the Fishbone/Ishikawa (Facilitated) Workshop
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