Giving Difficult Feedback
This is a hands-on session for leaders who find the hard conversation hard. Most leaders either dodge difficult feedback, or they soften it so much the message never lands, or they blurt it out and cause a mess. They work on their own real situations, and they practise out loud, so the words are ready when it counts.
✓ Created by former KPMG & McKinsey consultants
What You'll Achieve with the Giving Difficult Feedback Workshop
Real outcomes that transform your team
Leaders gain confidence in delivering difficult feedback effectively.
Participants develop a clear structure for feedback conversations.
Improved workplace relationships through better communication.
When to Use the Giving Difficult Feedback Workshop
Perfect for these situations and team challenges
A team leader preparing to address a performance issue with a direct report.
A manager needing to provide constructive criticism to a peer.
How the Giving Difficult Feedback Workshop Works
A step-by-step breakdown of the workshop process
1Step 1: Check-in
Leaders settle into the workshop and share their feelings about giving hard feedback, identifying common reasons for avoidance.
2Step 2: Clear is kind
Participants learn about three common feedback failures: avoiding, softening, and dumping, and identify their own default style under pressure.
3Step 3: What I saw, not the story
Leaders practice separating observations from their interpretations, learning to articulate factual feedback without judgment.
4Step 4: Building the message
A structured approach to delivering feedback is introduced, focusing on clear communication that opens up dialogue and reduces defensiveness.
Key Topics Covered in the Giving Difficult Feedback Workshop
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