Handling Difficult Conversations
Build confidence to address issues directly using a proven preparation framework and 5-part conversation structure, with practical strategies for managing reactions and emotions.
✓ Created by former KPMG & McKinsey consultants

What You'll Achieve with the Handling Difficult Conversations Workshop
Real outcomes that transform your team
Participants will identify and overcome avoidance of difficult conversations
They will learn frameworks for effective preparation and navigation
Confidence in addressing challenging topics will increase
Practical tools for immediate application will be provided
When to Use the Handling Difficult Conversations Workshop
Perfect for these situations and team challenges
When addressing performance issues with a colleague
To provide feedback to a peer on their work style
During team meetings to discuss unresolved conflicts
In a manager-employee setting to discuss expectations
When needing to clarify misunderstandings in a project
Team Problems the Handling Difficult Conversations Workshop Solves
Say goodbye to these common team challenges
Fear of engaging in difficult discussions
Ineffective communication leading to unresolved issues
Emotional reactions hindering productive conversations
Lack of clarity in conversation objectives
Key Topics Covered in the Handling Difficult Conversations Workshop
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