Impact Not Intent
A structured workshop that helps teams talk about the real effects of behaviours without getting trapped in debates about intent or motive.
✓ Created by former KPMG & McKinsey consultants
What You'll Achieve with the Impact Not Intent Workshop
Real outcomes that transform your team
Teams learn to distinguish between intent, impact, and patterns of behavior.
Participants identify and address specific behavior patterns causing friction.
Improved team communication through neutral language describing impacts.
When to Use the Impact Not Intent Workshop
Perfect for these situations and team challenges
When teams identify energy drain as a key issue in their Temperature Check.
For team leaders facing recurring behaviors that frustrate their team.
How the Impact Not Intent Workshop Works
A step-by-step breakdown of the workshop process
1Step 1: Frame the Conversation
Set the tone for open dialogue about impact and patterns without blame, establishing ground rules for safety and honesty.
2Step 2: Teach Intent vs Impact vs Pattern
Introduce the framework that distinguishes intent from impact, providing examples and allowing practice scenarios for participants to engage with.
3Step 3: Identify Behaviour Patterns
Facilitate a discussion to surface 2-4 recurring behavior patterns that drain energy or cause friction within the team, using sticky notes for contributions.
4Step 4: Describe Impact
Guide team members in articulating the observable impact of the identified behaviors on themselves and the team, focusing on neutral descriptions.
Key Topics Covered in the Impact Not Intent Workshop
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Perfect for facilitators, leaders and managers
- Instant access to sample frameworks