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Workshop Framework

Listening Circles

A Listening Circle is a structured group process where participants take turns speaking while everyone else practises deep, empathic listening without responding. Unlike a discussion or debate, the focus is on receiving rather than reacting. One person speaks at a time, usually holding a talking piece, and the rest of the group gives them full attention without interrupting, advising, or preparing a reply.

90 minutes
6-15 people
beginner
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✓ Created by former KPMG & McKinsey consultants

Listening Circles
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What You'll Achieve with the Listening Circles Workshop

Real outcomes that transform your team

1

Participants feel genuinely heard and understood.

2

Increased trust and empathy among team members.

3

Facilitated understanding of diverse perspectives.

When to Use the Listening Circles Workshop

Perfect for these situations and team challenges

When a team needs to rebuild trust after conflict or restructuring.

To address low morale when casual conversations fail to surface underlying issues.

How the Listening Circles Workshop Works

A step-by-step breakdown of the workshop process

1Setup

Arrange chairs in a circle and prepare the ground rules to ensure a safe environment for sharing and listening. Choose an opening prompt and ensure the space is free from interruptions.

2Step 1: Welcome and Ground Rules

Welcome participants and explain the purpose of the Listening Circle. Introduce the talking piece and walk through the ground rules to ensure understanding and safety during the session.

3Step 2: Opening Round

Introduce an opening prompt to encourage sharing and establish a rhythm of speaking and listening. Model a brief response and allow the talking piece to circulate around the circle.

4Step 3: Core Round(s)

Introduce a core prompt that invites deeper personal reflection. Allow participants to share their experiences while maintaining the discipline of listening without responding. Facilitate the flow of the circle without intervening.

Key Topics Covered in the Listening Circles Workshop

listening circlesempathic listeningteam buildingcommunicationtrust rebuildingconflict resolution

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4

Improved communication patterns within the team.

After a significant change where team members need space to share emotions.

When diverse perspectives need to be understood across different roles or experiences.

As a regular practice to maintain psychological safety within a team.

Team Problems the Listening Circles Workshop Solves

Say goodbye to these common team challenges

Addressing misunderstandings and miscommunications within teams.

Rebuilding trust after conflicts or significant changes.

Creating a safe space for emotional expression in the workplace.

Breaking patterns of ineffective communication among team members.

5Step 4: Reflection Round

Invite participants to reflect on what they’ve heard and share their takeaways. This round often yields powerful insights and deep connection among participants.

6Closing

Thank the group and restate the confidentiality agreement. Close the circle, allowing participants to leave at their own pace, ensuring a respectful end to the session.

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