North Star Approach
A structured, two-hour session where your team defines its North Star Metric and the key inputs that drive it, creating a clear framework for focus and alignment.
✓ Created by former KPMG & McKinsey consultants
What You'll Achieve with the North Star Approach Workshop
Real outcomes that transform your team
Achieve a clear, agreed-upon North Star Metric for guiding decisions.
Align team priorities around measurable customer value.
Identify actionable input metrics to drive the North Star.
When to Use the North Star Approach Workshop
Perfect for these situations and team challenges
When a team needs to realign on priorities and focus on customer value.
To guide product development with a clear metric reflecting user success.
How the North Star Approach Workshop Works
A step-by-step breakdown of the workshop process
1Welcome and Context
Introduce the purpose and explain the North Star Approach as a single metric for customer value supported by input metrics.
2What Value Do We Deliver?
Facilitate a brainstorming session to identify and refine the core value statements that capture the most important value delivered to customers.
3Drafting Candidate North Stars
Encourage small groups to draft potential North Star Metrics, share them, and discuss to clarify their alignment with customer value.
4Selecting the North Star Metric
Set shared criteria for the North Star Metric, perform dot voting to shortlist candidates, and confirm one clear metric through discussion.
Key Topics Covered in the North Star Approach Workshop
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Do it Yourself
Perfect for facilitators, leaders and managers
- Instant access to sample frameworks