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Workshop Framework

Passive-Aggressive Behaviour

This workshop helps remote teams address passive-aggressive behaviour by recognising its signs, understanding its impact, and practising direct, respectful communication. Participants explore why indirect expressions of frustration happen, learn strategies to foster openness and trust, and practise reframing communication to reduce tension and strengthen collaboration.

60 minutes
4-20 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

Passive-aggressive behaviour
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What You'll Achieve with the Passive-Aggressive Behaviour Workshop

Real outcomes that transform your team

1

Reduced misunderstandings and tension within the team.

2

Increased trust and openness among team members.

3

Enhanced clarity in communication that resolves issues early.

When to Use the Passive-Aggressive Behaviour Workshop

Perfect for these situations and team challenges

When team members frequently exhibit indirect communication styles.

To improve overall team morale and collaboration.

How the Passive-Aggressive Behaviour Workshop Works

A step-by-step breakdown of the workshop process

1Introduction

Facilitator welcomes participants and introduces the topic, discussing the prevalence of passive-aggressive behavior in virtual teams. A poll engages participants to gauge their experiences with such behavior.

2The Passive-Aggressive Challenge

Participants break into small groups to discuss common passive-aggressive behaviors they've observed, their impacts on trust and collaboration, and potential causes for these behaviors.

3Key Strategies for Addressing Passive-Aggressive Behaviour

The facilitator presents three strategies to reduce passive-aggressive behavior and promote open communication, encouraging participants to brainstorm ways to improve team interactions.

4Practical Application: Reframing Communication

Key Topics Covered in the Passive-Aggressive Behaviour Workshop

passive-aggressive behaviourremote teamscommunication skillsteam dynamicspsychological safety

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4

Stronger collaborative efforts leading to higher productivity.

During team-building retreats focused on communication.

In organizations experiencing high levels of remote work.

When onboarding new team members to establish communication norms.

Team Problems the Passive-Aggressive Behaviour Workshop Solves

Say goodbye to these common team challenges

Indirect expressions of frustration among team members.

Low levels of psychological safety in remote communication.

Miscommunication leading to unproductive work relationships.

A lack of clarity in team communication norms and expectations.

Participants identify passive-aggressive comments from their work experiences and practice transforming them into direct, constructive responses, highlighting the importance of communication shifts.

5Action Plan and Close

Each participant commits to a specific action for promoting direct communication in their team, followed by a summary of key takeaways and a final confidence poll.

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