Patterns and Friction Mapping
A structured workshop that takes the insights from your Team Temperature Check and converts them into concrete, repeating patterns of friction.
✓ Created by former KPMG & McKinsey consultants
What You'll Achieve with the Patterns and Friction Mapping Workshop
Real outcomes that transform your team
Identification of 3-5 recurring friction moments affecting team performance.
Creation of a shared understanding of underlying issues driving friction.
When to Use the Patterns and Friction Mapping Workshop
Perfect for these situations and team challenges
When team leaders need to transform diagnostic data from a Team Temperature Check into actionable insights.
How the Patterns and Friction Mapping Workshop Works
A step-by-step breakdown of the workshop process
1Step 1: Review the Temperature
Ground the team in insights from the previous session and set the focus for today's work, emphasizing the need for clarity on friction patterns.
2Step 2: Silent Individual Reflection
Participants reflect on friction patterns over the past months independently to prepare for group discussion without outside influence.
3Step 3: Friction Moment Collection
Teams capture specific, repeating friction moments on sticky notes, focusing on patterns that have occurred multiple times.
4Step 4: Pattern Clustering
Group similar friction moments into 3-5 clear patterns to identify overarching issues, giving each cluster a plain-English name.
Key Topics Covered in the Patterns and Friction Mapping Workshop
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