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Workshop Framework

Prioritisation and Saying No

This is a practical session for leaders whose teams are drowning in work. When everything is a priority, nothing is, and good people burn out doing too much of the wrong things. They leave with a clear set of priorities and the words to protect them.

120 minutes
6-12 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

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What You'll Achieve with the Prioritisation and Saying No Workshop

Real outcomes that transform your team

1

Leaders gain clarity on team priorities and deliverables.

2

Participants learn effective communication strategies for declining requests.

3

Teams improve focus and quality of work by reducing overload.

When to Use the Prioritisation and Saying No Workshop

Perfect for these situations and team challenges

Leaders managing teams overwhelmed with tasks and deadlines.

Managers who need to learn how to push back on unrealistic demands from upper management.

How the Prioritisation and Saying No Workshop Works

A step-by-step breakdown of the workshop process

1Step 1: Check-in

Leaders settle the group and discuss their team's workload, sharing feelings about how overloaded they are.

2Step 2: If everything is a priority

The group explores the costs of treating all tasks as priorities and begins to identify what should not make the cut.

3Step 3: Rank the work

Participants write down their current work and commitments, rank them, and identify the vital few tasks that matter most.

4Step 4: Draw the capacity line

Leaders face the reality of their team's capacity and draw a line to distinguish essential work from non-essential work.

Key Topics Covered in the Prioritisation and Saying No Workshop

prioritisationsaying noleadership skillsteam managementworkload managementemployee burnout

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4

Leaders build confidence in managing expectations from peers and superiors.

New managers needing guidance on protecting their team's workload.

Coaches or consultants helping clients develop prioritization skills.

HR professionals conducting leadership training focused on workload management.

Team Problems the Prioritisation and Saying No Workshop Solves

Say goodbye to these common team challenges

Teams facing burnout due to excessive workload and unclear priorities.

Leaders struggling to say no and protect their team's capacity.

Ineffective task management leading to poor team performance.

Difficulty in managing upwards and declining requests from bosses.

5
Step 5: Saying no well

This step reframes the act of saying no, providing leaders with strategies to decline requests while maintaining relationships.

6Step 6: Practise the no

Leaders rehearse saying no to requests in role-play scenarios, focusing on clarity and maintaining relationships during pushback.

7Step 7: Check-out

The workshop concludes with leaders committing to one priority and one request they will say no to in the upcoming week.

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