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Workshop Framework

Roles and Responsibility Reset

A practical workshop that reduces friction by clarifying who owns what, where responsibilities overlap or have gaps, and when to involve others.

90 minutes
8-16 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

Roles And Responsibility Reset
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What You'll Achieve with the Roles and Responsibility Reset Workshop

Real outcomes that transform your team

1

Reduced duplication of work leading to faster project delivery.

2

Enhanced clarity around roles and responsibilities, minimizing conflict.

3

Improved decision-making speed with defined accountability.

When to Use the Roles and Responsibility Reset Workshop

Perfect for these situations and team challenges

A functional team struggling with unclear roles after organizational changes.

A team leader taking over a group with existing ownership confusion.

How the Roles and Responsibility Reset Workshop Works

A step-by-step breakdown of the workshop process

1Step 1: Frame the Problem and Introduce RACI

In this step, the facilitator sets the context for the workshop by discussing the importance of clear ownership and introduces the RACI framework to the team. Participants explore the implications of unclear ownership by reflecting on their experiences and expectations.

2Step 2: Identify Major Responsibilities

The team generates a comprehensive list of their major responsibilities and selects the top 8-12 to focus on during the mapping process. This involves collecting input from team members and prioritizing responsibilities through clustering and dot voting.

3Step 3: Map Current Ownership and Identify Gaps

Using the RACI chart, the team maps who currently plays which role for each responsibility. Members discuss and fill in who is Responsible, Accountable, Consulted, and Informed, identifying overlaps and gaps in ownership along the way.

Key Topics Covered in the Roles and Responsibility Reset Workshop

roles and responsibilitiesteam ownershipRACI frameworkaccountability

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4

A visual ownership chart that serves as a reference for the team.

An HR partner assisting teams that need clarity on accountability.

A consulting project aimed at resolving team friction due to overlapping responsibilities.

A newly formed team that requires a reset on ownership definitions.

Team Problems the Roles and Responsibility Reset Workshop Solves

Say goodbye to these common team challenges

Ambiguity in team roles causing friction and inefficiency.

Overlapping responsibilities leading to duplicated efforts.

Gaps in ownership resulting in dropped tasks and slow decisions.

Lack of clarity around when to involve team members in discussions.

4
Step 4: Resolve Gaps, Overlaps, and Conflicts

The team works collaboratively to resolve any identified ownership conflicts, ensuring that each responsibility has clear accountability and minimizing duplication. This step emphasizes the importance of having only one Accountable individual for each responsibility.

5Step 5: Define When to Involve Others

Participants clarify the meaning of Consulted and Informed roles, establishing specific expectations for how and when team members should engage with each other regarding decisions and updates.

6Step 6: Lock in Commitments and Make it Usable

Finally, the team reviews the completed RACI chart, confirming understanding and agreement on ownership. They discuss how to maintain and reference the chart moving forward, ensuring its practical application in their daily work.

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