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Workshop Framework

Team Charter

A Team Charter workshop brings a team together to build one shared document that spells out why the team exists, what it is here to achieve, who does what, and how people will work together. They leave with a single reference they can pin up, revisit and hold each other to, rather than a set of assumptions living in different heads.

120 minutes
8-16 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

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What You'll Achieve with the Team Charter Workshop

Real outcomes that transform your team

1

A clear, shared purpose statement that aligns team efforts.

2

Measurable goals that provide clarity on team expectations.

3

Explicit roles and responsibilities that reduce overlap and confusion.

When to Use the Team Charter Workshop

Perfect for these situations and team challenges

When a new team is formed and needs to establish a clear direction and roles.

During team restructuring to align the new members on shared goals and responsibilities.

How the Team Charter Workshop Works

A step-by-step breakdown of the workshop process

1Step 1: Check-in and Frame the Charter

Ground the group by welcoming them and explaining the purpose of the charter. Participants share their hopes for the team and clarify what a charter is.

2Step 2: Purpose

Teams collaboratively create a shared statement of their purpose, beginning with individual contributions and refining them into one agreed statement.

3Step 3: Goals and Success Measures

Participants identify key goals for the team and agree on measurable indicators to track progress, prioritizing the most important goals collectively.

4Step 4: Roles and Responsibilities

The team clarifies individual roles and responsibilities for major areas of work, ensuring that ownership is explicit and any overlaps are resolved.

Key Topics Covered in the Team Charter Workshop

team charterteam buildingcollaborationroles and responsibilitiesgoal settingteam alignment

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4

Defined ways of working that enhance team collaboration and accountability.

For project teams needing immediate clarity on objectives and workflows.

When team leaders want to foster collaboration and reduce misunderstandings.

To onboard new members effectively by providing them with a clear team charter.

Team Problems the Team Charter Workshop Solves

Say goodbye to these common team challenges

Eliminates confusion arising from unwritten team charters.

Reduces duplicated work and missed handovers among team members.

Addresses frustration from unclear roles and expectations.

Facilitates smoother onboarding for new team members by providing clarity.

5Step 5: Ways of Working

Groups discuss and agree on a short list of essential working rules that will help the team operate effectively, focusing on quality over quantity.

6Step 6: Agree and Commit

The team reviews the charter as a whole, addresses any objections, and signs it to signify commitment, while planning for future reviews.

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