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Workshop Framework

Understanding Each Other’s Pressures

Surface the invisible constraints each function faces. Explore different types of pressures, build empathy across functions, and develop strategies for navigating competing demands when goals and priorities conflict.

120 minutes
8-12 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

Understanding Each Other’s Pressures
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What You'll Achieve with the Understanding Each Other’s Pressures Workshop

Real outcomes that transform your team

1

Enhanced understanding of diverse pressures faced by team members

2

Improved empathy across functions leading to better collaboration

3

Developed concrete strategies for managing conflicting demands

When to Use the Understanding Each Other’s Pressures Workshop

Perfect for these situations and team challenges

When teams are struggling with cross-functional collaboration

To improve understanding of pressures in a matrix organization

How the Understanding Each Other’s Pressures Workshop Works

A step-by-step breakdown of the workshop process

1Opening & Discovery

Participants are welcomed and provided with the workshop objectives. Ground rules are established to create a safe environment for sharing individual pressures. Through activities, participants share personal pressure stories and engage in group discussions to surface a range of pressures faced across different functions.

2Understanding Different Types of Pressures

A mini-teach session is conducted to explain the various types of pressures experienced in cross-functional roles, including functional, organisational, resource, stakeholder, quality, and personal pressures. This segment emphasizes the importance of understanding these pressures for effective collaboration.

3Mapping Functional Pressures

Participants create functional pressure maps to visualize and understand the pressures each function faces. This activity helps identify conflicts and hidden pressures, fostering empathy and revealing patterns that require organizational attention.

Key Topics Covered in the Understanding Each Other’s Pressures Workshop

cross-functional collaborationteam dynamicsempathy buildingpressure mappingconflict resolution

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4

Established agreements for navigating pressure conflicts effectively

During team-building retreats focused on empathy

When conflicts arise due to competing priorities

To create a culture of open communication about pressures

Team Problems the Understanding Each Other’s Pressures Workshop Solves

Say goodbye to these common team challenges

Misunderstandings leading to conflict in cross-functional teams

Invisible pressures causing friction and inefficiencies

Lack of empathy leading to strained working relationships

Inability to navigate competing demands effectively

4Building Empathy Across Functions

Through paired empathy conversations, participants engage in deep listening to understand each other's pressures. This segment focuses on developing genuine empathy, encouraging open discussions about shared struggles and the impact of pressures on collaboration.

5Strategies for Navigating Conflicting Pressures

Participants learn practical strategies for navigating pressure conflicts. They explore how to make trade-offs explicit, seek creative solutions, escalate when necessary, and advocate for systemic change, equipping them with tools to handle real pressure conflicts effectively.

6Creating Agreements for Pressure Conflicts

The group collaboratively develops explicit agreements on how to navigate pressure conflicts moving forward. This includes decision principles, communication norms, and reciprocity agreements to ensure ongoing collaboration and understanding of each other's pressures.

7Integration & Commitment

Participants consolidate their learnings by committing to specific actions and next steps. They receive take-home materials that reinforce the strategies discussed, ensuring the workshop's principles continue to be applied in their work environments.

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