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Workshop Framework

What I Need From You

What I Need From You is a structured exercise where cross-functional groups sit together, work out what they need from other groups to succeed, and then make those requests directly, face to face. It strips away the corporate hedging and vague promises that normally cloud cross-team communication and forces everyone to be specific about what they actually need and honest about what they can deliver.

45 minutes
12-70 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

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What You'll Achieve with the What I Need From You Workshop

Real outcomes that transform your team

1

Clear identification of specific needs between teams.

2

Enhanced accountability through public commitments.

3

Reduction of vague promises and improved communication.

When to Use the What I Need From You Workshop

Perfect for these situations and team challenges

When cross-functional teams are unclear about each other's expectations.

To address silos formed between departments making incorrect assumptions.

How the What I Need From You Workshop Works

A step-by-step breakdown of the workshop process

1Setup

In this phase, functional groups are identified, a structuring invitation is prepared, and the room is arranged for the exercise. Each group's area is marked, and the response options are displayed for visibility.

2Step 1: Frame the Challenge

The facilitator presents a shared context for the workshop, outlining the challenge or goal that requests will be tied to. Participants are encouraged to think about their specific needs in relation to this context.

3Step 2: Generate Requests

Groups move into their designated areas to identify their top three requests from other groups. They must ensure their requests are specific and actionable, using a structured method to refine their needs before writing them down.

4

Key Topics Covered in the What I Need From You Workshop

cross-functionalcommunicationcollaborationrequests

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4

Increased alignment on shared goals and expectations.

When a new initiative requires collaboration and early identification of dependencies.

After a merger or reorganization to reset working relationships.

During a multi-team retrospective to tackle systemic collaboration issues.

Team Problems the What I Need From You Workshop Solves

Say goodbye to these common team challenges

Unclear expectations between cross-functional teams.

Vague promises leading to unmet requests.

Silos and assumptions that hinder collaboration.

Frustrations due to lack of acknowledgment of needs.

Step 3: Deliver Requests

Spokespeople from each group sit in a circle to present their requests one at a time, receiving direct responses from the relevant groups. This step is crucial for clarifying expectations and ensuring accountability.

5Step 4: Debrief in Groups

Groups regroup to discuss their reactions to the responses they received. This phase allows them to process feedback, identify surprises, and outline any necessary follow-up actions.

6Closing

The entire group reconvenes to share insights and commitments made during the workshop. This final step emphasizes accountability and encourages groups to maintain their commitments post-session.

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