Working Agreements
A Working Agreements workshop helps a team turn vague good intentions into a short set of concrete behaviours they will hold each other to. They leave with a small, specific set of agreements rather than a poster of nice words no one acts on.
✓ Created by former KPMG & McKinsey consultants
What You'll Achieve with the Working Agreements Workshop
Real outcomes that transform your team
Establish measurable and observable team behaviors that enhance collaboration.
Reduce friction in team interactions, leading to smoother workflows.
Create a strong sense of ownership and accountability among team members.
When to Use the Working Agreements Workshop
Perfect for these situations and team challenges
When a team is struggling with communication and unclear expectations.
During team reformations to establish clear behavioral standards.
How the Working Agreements Workshop Works
A step-by-step breakdown of the workshop process
1Step 1: Check-in and Frame
The workshop begins with a check-in to ground participants and explain the importance of concrete agreements over vague intentions.
2Step 2: Where It Matters Most
Participants identify friction points in their interactions, clustering them into areas where clear agreements would be beneficial.
3Step 3: From Vague to Concrete
In small groups, participants draft specific, observable agreements for the priority areas identified, ensuring clarity and accountability.
4Step 4: Test and Tighten
The entire group reviews drafted agreements, checking their clarity and relevance, and consolidates them into a manageable shortlist.
Key Topics Covered in the Working Agreements Workshop
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