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Workshop Framework

Working With Other Teams

A Working With Other Teams workshop helps a team improve how it works with the teams it depends on and the teams that depend on it. The team leaves with a clear picture of its most important relationships with other teams and a plan to improve the ones that matter most.

120 minutes
8-16 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

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What You'll Achieve with the Working With Other Teams Workshop

Real outcomes that transform your team

1

Clear understanding of inter-team relationships and their health.

2

Improved handover processes leading to fewer delays.

3

Enhanced communication strategies between teams.

When to Use the Working With Other Teams Workshop

Perfect for these situations and team challenges

When a team frequently experiences delays from other teams.

For leaders looking to improve interdepartmental collaboration.

How the Working With Other Teams Workshop Works

A step-by-step breakdown of the workshop process

1Step 1: Check-in and Frame

Set the focus on the team's relationships with other teams, encouraging a curious tone rather than blame.

2Step 2: Map Our Neighbours

Create a shared diagram of the teams the group depends on and assess the health of each relationship.

3Step 3: Walk in Their Shoes

Explore each selected relationship from the perspective of the other team, identifying needs and frustrations.

4Step 4: Fix the Handovers

Identify where work breaks down in handovers between teams and agree on improvements to the process.

Key Topics Covered in the Working With Other Teams Workshop

team collaborationcross-team communicationteam relationshipswork handovers

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4

Actionable plans for relationship management with other teams.

When consultants are addressing cross-team friction.

For HR partners supporting team dynamics across functions.

When any team feels frustrated with 'the other lot' causing issues.

Team Problems the Working With Other Teams Workshop Solves

Say goodbye to these common team challenges

Frustrations stemming from poor inter-team communication.

Breakdowns in handover processes causing project delays.

Assumptions about responsibility leading to turf disputes.

Lack of clarity in requests and offers between teams.

5
Step 5: Requests and Offers

Draft clear requests and offers for each relationship, practicing delivery and refining wording for effectiveness.

6Step 6: Commit and Close

Assign relationship owners, schedule follow-up conversations, and set expectations for future communication.

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