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Workshop Framework

Decision Matrix

A Decision Matrix is a structured scoring tool that helps a group compare several options against a set of criteria, usually with weights attached to reflect what matters most. The tool makes thinking visible and forces a group to talk about trade-offs they might otherwise dodge.

120 minutes
4-12 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

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What You'll Achieve with the Decision Matrix Workshop

Real outcomes that transform your team

1

Facilitates transparent discussions on criteria and trade-offs among team members.

2

Helps identify the strongest option based on a systematic scoring process.

3

Increases stakeholder confidence by providing a clear decision trail.

When to Use the Decision Matrix Workshop

Perfect for these situations and team challenges

When a team needs to select the best vendor from several options based on multiple criteria.

During a product development meeting to prioritize features based on customer value and development effort.

How the Decision Matrix Workshop Works

A step-by-step breakdown of the workshop process

1Setup

Clarify the decision question and ensure the group has the right expertise. Confirm options are viable and prepare the matrix.

2Step 1: Frame the decision

Make sure everyone agrees on the decision question and understands the options. Set ground rules for the matrix's role in the decision-making process.

3Step 2: Generate the criteria

Collect criteria from participants to judge the options. Group similar criteria and ensure they are worded positively, reflecting what is desired.

4Step 3: Weight the criteria

Have participants distribute points to reflect the importance of each criterion. Collect and refine these weights to ensure they represent the group's perspective.

Key Topics Covered in the Decision Matrix Workshop

decision matrixcriteriaweighted scoringgroup decision-makingPugh methodoptions comparison

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4

Encourages participation from all team members, preventing dominance by a vocal minority.

To evaluate different design concepts in a design team meeting, ensuring all perspectives are considered.

When deciding on a new office location based on factors like cost, proximity, and growth capacity.

In a strategic planning session to determine the best direction for a company's future initiatives.

Team Problems the Decision Matrix Workshop Solves

Say goodbye to these common team challenges

Reduces indecision and circular discussions around options.

Addresses the challenge of conflicting priorities among team members.

Provides a structured approach to decision-making in complex scenarios.

Helps teams avoid bias towards favored options by focusing on objective criteria.

5Step 4: Score each option against each criterion

Score each option for every criterion, discussing variances and agreeing on a single score through group consensus. This step fosters rich conversation about the options.

6Step 5: Calculate and review the totals

Multiply scores by their weights to get totals for each option. Review the results, ensuring they align with group intuition and assess the overall profile of each option.

7Closing

Summarize the decision, capture trade-offs, address concerns, and assign ownership for the next steps, ensuring accountability moving forward.

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