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Workshop Framework

Team Conflict Agreement

A practical workshop that helps teams create a clear, usable conflict agreement so disagreement becomes predictable and safe rather than messy or avoided.

120 minutes
8-16 people
intermediate
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✓ Created by former KPMG & McKinsey consultants

Team Conflict Agreement
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What You'll Achieve with the Team Conflict Agreement Workshop

Real outcomes that transform your team

1

Reduced anxiety around disagreements leading to faster decision-making.

2

Clear, actionable rules for handling tension during meetings.

3

Increased honesty and openness in team conversations.

When to Use the Team Conflict Agreement Workshop

Perfect for these situations and team challenges

A team experiencing recurring tension that disrupts meetings and decision-making.

Project teams facing frequent friction due to competing priorities.

How the Team Conflict Agreement Workshop Works

A step-by-step breakdown of the workshop process

1Step 1: Frame and Set Context

Set the tone that conflict is normal, establish the goal to make it safe and useful, and ground the team in the need for this agreement.

2Step 2: Diagnose Current Patterns and Distinguish Conflict Types

Help the team identify their current conflict patterns, learning to distinguish between productive task conflict and destructive relationship conflict.

3Step 3: Build the Agreement (Part 1: Triggers, Language, Rules)

Co-create the core elements of the conflict agreement, identifying shared triggers, agreeing on language for raising concerns, and establishing clear rules for handling tension.

4Step 4: Build the Agreement (Part 2: Repair Script and Practice)

Key Topics Covered in the Team Conflict Agreement Workshop

team conflictconflict agreementproductive disagreementconflict resolution

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4

A visible conflict agreement that can be referenced and revised over time.

Team leaders wanting to establish clear norms for handling disagreements.

HR partners supporting teams with communication breakdowns.

Consultants working with teams where conflict derails collaboration.

Team Problems the Team Conflict Agreement Workshop Solves

Say goodbye to these common team challenges

Teams avoiding conflict entirely or escalating it into personal attacks.

Lack of shared rules for productive disagreement.

Difficulty in catching tension early before it escalates.

Unclear language for raising concerns leading to misunderstandings.

Create a simple repair script for escalating conflict and practice using the full agreement in low-stakes scenarios to build confidence.

5Step 5: Finalize, Commit, and Make Visible

Capture all elements into one visible Team Conflict Agreement, secure team commitment, and ensure it will be used effectively.

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